Terms of service

Who you contract with

These terms are an agreement between your business and AlgoNoodle, LLC, which runs EightHalo. “We” and “us” mean AlgoNoodle, LLC.

Contact: hello@eighthalo.com

Your accepted offers, these terms and our privacy policy are the whole agreement between us. If an offer and these terms disagree, the offer decides for that project.

Your account

Your account is free. You create it before you buy anything and before the fit call.

When you sign up, you accept these terms and our privacy policy.

Payment must come from a billing address in the United States or Canada.

We use AI in our work. Outside services help run your account and your project. What you share with us is never used to train anything.

Our privacy policy lists those services. It also covers links you give us, which are a separate case.

Copyright law is still settling how it treats work made with AI tools. So we can’t promise that copyright covers every part of every file.

EightHalo is for businesses, including sole proprietors. It isn’t for personal or household use. You must be at least 18, and you confirm that you can act for your business.

Keep your account details true and current. Keep your sign-in private. You answer for what happens under it.

You keep the rights in what you give us. You let us and the services above use it only to run your account and do your work. You confirm that you can share it, including any customer names, quotes or other personal details in it.

Don’t use your account to break the law, harm anyone or attack our systems.

The free start

You fill in a short form, then we hold a fit call. Discovery and your Brand Opportunity Report follow. They cost nothing.

We may decline to continue at three points: after the form, after the fit call, or after discovery starts and before we send an offer.

We present the report on a call. It carries no price. It’s yours to keep whether or not you buy.

The free start commits you to nothing.

You can stop at any point before you accept an offer. Stopping costs you nothing.

You can use the report in your business. It gives our research and our opinion, and we don’t promise any result from it. It isn’t legal, tax or financial advice.

Offers and prices

We send each offer to your account during your report call.

The offer is the price of record. It states a fixed price, a delivery date and the payment terms. It expires 30 days after we send it, unless the offer states another date.

Prices are in US dollars. The price in your accepted offer stays fixed until handoff.

Work outside your offer comes as a separate offer. You accept it first, or the work doesn’t happen. The terms of an offer you’ve accepted never change.

A Logo client can later move up to Brand Identity through a new offer. If you keep your existing logo inside Brand Identity, you pay the same price for the same scope.

The amounts are on our pricing page.

An offer becomes a contract when you accept it in your account. Your acceptance is your signature, and the offer we send is ours.

We can withdraw an offer before you accept it. We can also withdraw it if your first payment doesn’t go through.

Payment

You pay only after you accept an offer in your account.

Each offer sets its own payment terms. Unless it says otherwise, you pay half to start and half before your final files.

Your project opens after your first payment.

You can pay by card or, with a US bank account, by bank debit.

Each payment gets a numbered receipt in your account.

Your offer shows its price before tax. Any sales tax is added at payment, and you see it before you pay.

A payment counts once it clears. Bank debit can take a few working days, so your project may open later than it would by card.

If a payment fails or is reversed, we can pause the work until it’s fixed. Please write to us before you dispute a charge with your bank.

How the work runs

Review stops come in a set order. Each one opens as a page in your account. You confirm an item or choose between options, and you can leave notes. We hold a call only if you ask.

We can add rounds, at no charge or through a separate offer.

Each direction comes with our recommendation and reasons. You make the final decision at every stop.

See how a project runs, stage by stage

What you confirm at a review stop stands. Reopening it is work outside your offer.

If we hear nothing from you for 60 days at a review stop, we can close the project after emailing you. Refunds and canceling then applies.

Delivery date

Delivery takes 3–5 working days from your accepted offer, for Logo and for Brand Identity, with your review time excluded.

Working days run Monday to Friday, except US federal holidays. The count pauses while we wait on you. That covers your first payment clearing, your review at each stop, and anything else we need from you.

If something outside our control moves your date, such as a service outage or a natural disaster, we tell you as soon as we know. Neither of us breaches these terms over an event like that.

Handoff and ownership

There is no final review stop. We release your finished guide, or your Logo handoff, when the balance is paid.

At handoff, you own all rights to your logo and files.

At that moment we transfer to your business all the rights we hold in them. Your accepted offer and these terms are the signed transfer. If you need a separate document, for example for a trademark filing, ask us and we’ll sign one.

Until handoff, those rights stay with us, and you can use drafts only to review them. Options you didn’t choose stay ours.

Two things stay outside the transfer:

• Items under their own license. Typefaces and other outside items keep their owners’ license terms. We tell you which ones your files use.
• Our tools and methods. Our templates, software and working methods stay ours. You can keep using anything built into your files.

We don’t run legal trademark searches. We don’t promise that a name or logo is free to use or can be registered. Ask a trademark lawyer to clear yours before you rely on it.

If you keep your existing logo, you confirm that you hold the rights to it.

Corrections after handoff go through the inbox in your account.

A full refund locks the guide again. It also ends the transfer, so the rights return to us and you stop using the logo and files. A partial refund changes neither.

After handoff

Your finished guide stays hosted in your account at no charge, for as long as the account exists.

You can share it with your team through a view-only link. You can turn that link off.

The hosted guide is a free extra, so keep your own copy of your brand kit. We can’t promise it will never be down. If we ever stop hosting guides, we’ll tell you at least 60 days ahead so you can download your files.

Refunds and canceling

You can cancel a project at any time through the inbox in your account. What happens next depends on where the project stands:

• Before your first review stop opens. We refund your first payment in full.
• After your first review stop opens, before handoff. We keep what you’ve paid, for the work done so far. You owe nothing more. We don’t release final files, and the rights stay with us.
• After handoff. Payments are final, because you have the finished work.

If we end a project, or we can’t complete it, we refund what you paid for the work you didn’t receive.

An offer can state different refund terms. If it does, the offer applies. Nothing here removes a refund the law gives you.

We send refunds back the way you paid. Your bank sets when the money arrives.

Each refund gets a numbered receipt in your account.

Work and portfolio

Your work appears in our Work section only after you give portfolio consent. You give it once, in your account.

You can’t withdraw that consent in the account. The consented copy stays if you delete your account. You can ask us to remove it, and we decide.

Concept entries in Work are not client work and need no consent.

Portfolio consent lets us show your guide, business name and logo in our Work section, along with the story of the project. We can use them there at no charge and with no end date, and we can edit or remove the entry. This permission sits apart from the rights you own, and it lasts after your account ends.

If an entry shows a person’s name, photo or other personal details, that person can ask us to take those details out, and we will.

Leaving

You can delete your account at any time, from inside it. Before it goes, the account reminds you to download your brand kit.

Deletion removes your uploads, your discovery material, your project files, and your hosted guide with its links.

Payment records, the terms you accepted and your project’s decision records stay for the period in our privacy policy.

Our privacy policy sets out how we handle your information.

Deletion happens at once and can’t be undone. Backups and a few other copies take a little longer to clear, as our privacy policy explains.

If a project is running, deleting your account cancels it, and Refunds and canceling applies.

Legal terms

These clauses cover liability, governing law, disputes, and how these terms change for future offers.

No promise of results. We do the work your offer states, with care and skill. We don’t promise any result from it, such as more sales, a search ranking or a registered trademark.

No other promises. We make no other promises, stated or implied. That includes any promise that the work is of merchantable quality or fits a particular purpose.

Limit on liability. Neither of us owes the other for lost profits, lost business or other indirect losses. Our total liability on a project is capped at what you paid us for that project. If a claim isn’t tied to a paid project, the cap is $100.

What the limits don’t cover. These limits don’t apply to fraud, deliberate harm, or anything else the law doesn’t let us limit. These terms don’t remove a right the law says can’t be given up.

Claims about your material. If someone makes a claim against us over material you gave us, you cover our reasonable costs of that claim. We tell you about it promptly.

Ending this agreement. We can close your account or end a project if you break these terms, don’t pay or misuse the account. We tell you why. Refunds and canceling applies to any running project. Ownership, portfolio consent and this block continue after your account ends.

Governing law. Texas law and US federal law govern these terms, apart from any rule that would point to another place’s law. The United Nations Convention on Contracts for the International Sale of Goods doesn’t apply.

Disputes. Write to us first. We both try in good faith to settle it within 30 days. If we can’t, the state or federal courts in Texas decide it, and we both accept those courts. Either of us can use small claims court for a claim that fits there.

Changes to these terms. We can change these terms for future offers. We post each new version here with a new effective date and version number, and we tell you in your account or by email. A new version applies to a project when you accept an offer under it. If a change affects your account itself, such as hosting, we tell you at least 30 days ahead. You can delete your account if you don’t agree.

Notices and signatures. We send notices to your account or the email address on it. Send yours to hello@eighthalo.com. Electronic acceptance and records count as signed writing.

The rest. You can’t transfer this agreement without our consent. We can transfer it if our business is sold or reorganized. If a court strikes out one clause, the others stand. If we don’t enforce a clause once, we can still enforce it later.

Not sure about a term?

Ask before you sign up. Write to us.

The price list is on our pricing page.